EE roaming explained for international & EU countries (2024)

Following the UK leaving the EU, EE have reintroduced European roaming charges for most customers.

If your EE plan started before 7 July 2021, and you have not upgraded or renewed your contract since, you can continue to roam for free in the EU with EE.

However, if your plan started on or after 7 July 2021 (including renewals and upgrades), you will have to pay £2.29 per day to use your allowance within the EU.

Alternatively, you can purchase a Roam Abroad Pass for £25 per month, which allows you to use your allowance in the EU and 5 international destinations (USA, Canada, Mexico, Australia and New Zealand).

If your plan comes with Inclusive Extras (previously known as Smart Benefits), you can choose the Roam Abroad Pass as one of your free Inclusive Extras, without paying the £25 monthly fee.

For other countries, you can purchase a Travel Data Pass, or be charged at a standard out of plan rate (which is typically expensive).

What's the best EE SIM Only plan for roaming?

For free EU roaming, make sure you choose an EE SIM Only plan which includes Inclusive Extras. Once you receive your SIM, you must then select the Roaming Abroad Pass as one of your Inclusive Extras, which allows you to use your regular allowance in 47 European destinations and 5 international destinations at no additional cost.

You can find the cheapest EE SIM Only deals by using our comparison tools. EE SIMs will work with all phones, including the latest Samsung Galaxy S24 and Apple iPhone 15.

EE EU roaming - after Brexit

Starting from March 2022, you may have to pay to use your regular EE allowance within the EU.

If your EE plan started before 7 July 2021, and you have not upgraded or renewed your contract since, the old rules will apply, and you can continue to roam for free in the EU.

However, if your EE plan started on or after 7 July 2021 (including renewals and upgrades), you will likely have to pay to use your regular allowance within the EU.

To use your allowance within the EU, you can choose to pay £2.29 per day, or alternatively purchase a monthly Roam Abroad Pass for £25 per month. The Roam Abroad Pass also includes 5 international countries (USA, Canada, Mexico, Australia and New Zealand).

If your EE plan comes with Inclusive Extras, you can select the Roam Abroad Pass as one of your Inclusive Extras, effectively allowing you to continue roaming for free within the EU - just like pre-Brexit rules.

If you don't have a Roam Abroad Pass, you will automatically be charged £2.29 per day whenever you use your allowances within the EU, such as using mobile data, making a call or sending a text.

The £2.29 daily charge and Roam Abroad Pass allows you to use your EE allowance within the following 47 European destinations:

1. Austria
2. Azores
3. Belgium
4. Bulgaria
5. Croatia
6. Cyprus (excludes northern Cyprus)
7. Czech Republic
8. Canary Islands
9. Denmark
10. Estonia
11. Finland
12. France
13. French Guiana
14. Germany
15. Gibraltar
16. Greece
17. Guadeloupe
18. Guernsey
19. Hungary
20. Iceland
21. Isle of Man
22. Italy
23. Jersey
24. Latvia
25. Lichtenstein
26. Lithuania
27. Luxembourg
28. Madeira
29. Malta
30. Martinique
31. Mayotte
32. Monaco
33. Netherlands
34. Norway
35. Poland
36. Portugal
37. Reunion Islands
38. Romania
39. San Marino
40. Saint Martin (French)
41. Saint Barthelemy
42. Slovakia
43. Slovenia
44. Spain
45. Sweden
46. Switzerland
47. Vatican City (Italy)

The Roam Abroad Pass also lets you use your allowance within the following 5 international countries:

1. USA
2. Canada
3. Mexico
4. Australia
5. New Zealand

EE Roam Abroad Pass

The Roam Abroad Pass will allow you to use your allowance in 47 European destinations and 5 additional international countries.

A Roam Abroad Pass costs £25 per month, unless you have an Inclusive Extras plan and choose the Roam Abroad Pass as one of your free Inclusive Extras.

If you run out of data, you can purchase a data add-on - it costs and works the same as if you were in the UK.

For plans with a data allowance greater than 50GB, there is a fair usage policy of 50GB per month with the Roam Abroad Pass.

How can I get the Roam Abroad Pass?

If you’re on an Inclusive Extras plan, you can choose the Roam Abroad Pass as one of your free Inclusive Extras. It will renew for free each month, until you pick a different Inclusive Extra.

You can choose your Inclusive Extra by texting PICK to 150 or choose it via the EE app or website:

1. Login to the EE website or open the EE app on your phone
2. Select Menu > Plans, Inclusive Extras & add-ons > Inclusive Extras
3. Choose the Roam Abroad Pass

For all other plans, you must pay £25 per month for the Roam Abroad Pass.

If you have an Inclusive Extras plan, but you don't want to change or remove your currently selected Inclusive Extras, you must also pay £25 per month for the Roam Abroad Pass.

You can purchase the Roam Abroad Pass by texting ROAMING PASS to 150.

To cancel the Roam Abroad Pass, text STOP ROAMING PASS to 150. However, it's important to note you will still be charged £25 for the full month, and not just for the days you had the Roaming Abroad Pass enabled.

If you're paying for the Roam Abroad Pass, but then change one of your Inclusive Extras to the Roam Abroad Pass, the chargeable version will be cancelled automatically, and your Inclusive Extra will take priority.

Which countries are included with the EE Roam Abroad add-on?

You can use you allowance in the following 52 destinations with a Roam Abroad Pass, including 47 European destinations and 5 international destinations (highlighted in bold).

1. Australia
2. Austria
3. Azores
4. Belgium
5. Bulgaria
6. Canada
7. Canary Islands
8. Croatia
9. Cyprus (excludes northern Cyprus)
10. Czech Republic
11. Denmark
12. Estonia
13. Finland
14. France
15. French Guiana
16. Germany
17. Gibraltar
18. Greece
19. Guadeloupe
20. Guernsey
21. Hungary
22. Iceland
23. Isle of Man
24. Italy
25. Jersey
26. Latvia
27. Lichtenstein
28. Lithuania
29. Luxembourg
30. Madeira
31. Malta
32. Martinique
33. Mayotte
34. Mexico
35. Monaco
36. Netherlands
37. New Zealand
38. Norway
39. Poland
40. Portugal
41. Reunion Islands
42. Romania
43. Saint Barthelemy
44. Saint Martin (French)
45. San Marino
46. Slovakia
47. Slovenia
48. Spain
49. Sweden
50. Switzerland
51. USA
52. Vatican City (Italy)

EE Travel Pass

For a daily charge, you can get a set amount of data to use in selected countries outside the UK with Travel Pass.

You can get the Travel Pass by texting TRAVEL to 150.

You will automatically be charged per day if you use your data within one of the qualifying countries.

The amount you pay and the amount of data you receive will depend on the country you are visiting.

If you use your daily limit, you won't automatically be charged again for the remaining day. Instead, EE will send you a text message, and give you the option to pay again for the same day (until midnight UK time).

Your data will reset at midnight UK time, regardless of when you purchase the Travel Pass.

If you no longer want the Travel Pass, you can cancel it and you won't automatically being charged again, by texting STOP TRAVEL to 150. However, you will be charged at an out of plan international rate if you continue to use your EE phone or SIM, which can work out more expensive. You can always re-enable the Travel Pass by by texting TRAVEL to 150 again.

EE Travel Pass - £6.26 per day for 500MB data

Get 500MB data for £6.26 per day within the following 2 countries:

1. USA
2. Canada

EE Travel Pass - £7.84 per day for 500MB data

Get 500MB data for £7.84 per day within the following 9 countries:

1. Australia
2. China
3. India
4. Mexico
5. New Zealand
6. South Africa
7. Thailand
8. Turkey
9. UAE

EE Travel Pass - £7.84 per day for 150MB data

Get 150MB data for £7.84 per day within the following 45 countries:

1. Albania
2. Andorra
3. Argentina
4. Armenia
5. Bangladesh
6. Belize
7. Bermuda
8. Brazil
9. Brunei
10. Cambodia
11. Chile
12. Colombia
13. Costa Rica
14. Ecuador
15. Georgia
16. Ghana
17. Hong Kong
18. Indonesia
19. Israel
20. Jamaica
21. Japan
22. Kenya
23. Kuwait
24. Macedonia
25. Malaysia
26. Moldova
27. Montenegro
28. Myanmar
29. Nicaragua
30. Nigeria
31. Oman
32. Pakistan
33. Peru
34. Philippines
35. Qatar
36. Russia
37. Saudi Arabia
38. Serbia
39. Singapore
40. South Korea
41. Sri Lanka
42. Taiwan
43. Ukraine
44. Uruguay
45. Venezuela

Does EE have a fair usage policy when roaming?

If you have an EE plan with an allowance greater than 50GB, you cannot use more than 50GB per month when roaming with EE. This applies to the £2.29 EU roaming charge and the Roam Abroad Pass.

If you’re approaching the fair usage limit, you will receive a text from EE, with details on the amount you will be charged if you go over the limit.

Can I get EE 5G when roaming internationally?

Although 5G connectivity is possible when roaming outside the UK with EE, it's not guaranteed - it's entirely up to the local network in the country or area you are visiting.

Most countries should support 4G speeds at a minimum, however you might see your connectivity drop to 3G in more remote areas.

FAQs